Water • Fire • Smoke • Mold

24/7 Emergency Damage Restoration in Charlotte

When disaster strikes your home or business, every minute matters. Phantom Restoration provides fast, professional disaster recovery services throughout Charlotte and surrounding areas.

We respond within 60 minutes, provide a free on-site assessment, and begin immediate mitigation to protect your property and minimize damage.

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Based on reviews

24/7 BIOHAZARD CLEANUP

Rapid, Discreet, and Thorough Biohazard Cleanup – Restoring Safety, Fast.

24/7 Emergency Services

Servicing NC

30 Minute Response

Free Estimate on All Services

We Accept All Insurance Carriers

Licensed & Certified

(980) 306-4546

Trusted Disaster Recovery When You Need It Most

Whether you're dealing with burst pipes, fire damage, lingering smoke odors, or hazardous mold growth, our certified restoration experts are ready to help — 24 hours a day, 7 days a week.

✔ 60-Minute Emergency Response
✔ IICRC-Certified Technicians
✔ Insurance Claim Assistance
✔ Advanced Drying & Restoration Equipment
✔ Residential & Commercial Services

We work quickly, safely, and efficiently to restore your property to its pre-loss condition while guiding you through the entire insurance claims process.

Our Restoration Services

Water Damage Restoration

From flooding and pipe bursts to hidden leaks, we provide rapid water extraction, structural drying, and full restoration to prevent mold and structural damage.

Fire Damage Restoration

We remove soot, smoke residue, and fire-related debris while restoring affected structures and contents safely and efficiently.

Smoke Damage Restoration

Smoke damage can linger long after flames are extinguished. We eliminate odors, clean surfaces, and restore air quality.

Mold Remediation

We identify the source of moisture, contain affected areas, remove mold safely, and restore healthy indoor environments.

How Our Emergency Response Works

Free On-Site Assessment

We inspect the damage and create a customized restoration plan.

Immediate Mitigation

Water extraction, debris removal, and containment to prevent further damage.

Cleaning & Sanitizing

We eliminate contaminants, bacteria, and odors using industry-approved methods.

Full Restoration

We restore your property to its pre-damage condition — safely and professionally.

Frequently Asked Questions

Question 1: How quickly can you arrive at my property?

We provide a 60-minute emergency response time throughout Charlotte and nearby areas. Our team is available 24/7.

Question 2: Do you work with insurance companies?

Yes. We work directly with your insurance provider, assist with documentation, and help guide you through the claims process to reduce stress.

Question 3: How long does water damage restoration take?

It depends on the severity of the damage. Minor water losses may take 2–3 days for drying, while more extensive damage can take longer. We provide a clear timeline after inspection.

Question 4: Can you restore both homes and commercial properties?

Absolutely. We provide restoration services for residential homes, apartment complexes, office buildings, retail spaces, and more.

Get Emergency Help Now

We are available 24/7 to respond to water, fire, smoke, or mold damage.